Return Policy / Order IssuesUpdated 2 years ago

Our items are made to order, therefore we cannot offer refunds or exchanges. As soon as you purchase your item it is sent to our print provider for production. Please note that if you make an error during the ordering process, such as purchasing the wrong size or color, we may not be able to change the order before it is produced/shipped. 

If your item arrives defective or is damaged in shipping, please email support and send a photo/s that shows the entire item and clearly shows the damage: [email protected]

Wilshire Collections is not responsible for lost packages due to shipping carrier issues or due to customers providing incorrect shipping addresses. Once your order leaves our printing facility it is in the hands of the shipping carrier and you will need to file a claim for any lost packages with the carrier directly. 

Digital products such as printables, tutorials or e-books are delivered to you via email immediately after purchase. Absolutely no refunds will be allowed for these items.